Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 05, 2021 - 21:00 UTC
Scheduled
Planned Works Notification. Planned Start Date: 05-07-2021 Planned Start Time: 21:00 UTC
Planned End Date: 06-07-2021 Planned End Time: 02:00 UTC
Impact: Services are to be considered at risk for the defined period.
Details on Planned Works
The Apalo platform is being upgraded on the evening of 05-07-2021.
The upgrade includes the following improvements and features:
Group voicemail notifications. From within Useradmin you can now assign an email address to a group for notifications to mailing lists etc.
Improved access to systematic call recordings
Creation of Enterprise Administrators. From within Useradmin you can now create Enterprise Administrators.
PhoneManager minor visual improvements
Teams Integration. This release sees the launch of our Teams Integration, further announcements on this topic will be coming soon.
During the planned works services are to be considered at risk.
PLEASE NOTE On the morning of 06-07-2021 users will be prompted to download and install a new version of desktop phonemanager, users can continue to use version 1.8.0 until they are able to update the application.
If you have any questions regarding this notification please email support@apalo.co.uk
Posted Jun 28, 2021 - 12:04 UTC
This scheduled maintenance affected: Voice (Inbound Voice, Outbound Voice) and Interfaces (Phone Manager, User Admin).